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Operations Supervisor

This is a rare opportunity to leverage your warehouse or production experience into a contributing leadership role!

Are you looking for a role where you can make a huge impact while also continuing to refine your skills? Earn competitive compensation and great benefits as you become a true leader and make a huge impact with your work all while being able to maintain a great work-life balance to see your friends and family more!

Tri Tower Telecom is searching for an Operations Supervisor to join their team in Rochester, NY


  • Supervises shift operations and identifies, investigates, and coordinates production workflow to avoid delays and meet deadlines.

  • Monitors and analyzes production KPIs, metrics and dashboard data for efficiency and continuous improvement.

  • Oversees the daily performance of the team and provides training, coaching/counseling, discipline, and evaluation as needed to ensure optimal performance of each team member.

  • Keeps leadership and management informed of product workflow.

  • Coordinates staffing levels and schedules to optimize performance, including interviewing, hiring and training new staff.

  • Performs other duties as assigned.



  • Competitive Compensation

  • Great Benefits Package: Fully covered employee HDHP Medical plan, dental plan, 401k match of 3.5% based on contributing 6%

  • Generous time off including vacation, sick, and holiday

  • Make an Impact: You have the opportunity to really make a huge positive change within the company!

  • Great Work-Life Balance – Utilize some flexibility with your schedule to better work for your life!

  • Outstanding Family Culture: You are not just another number; your thoughts and ideas carry real meaning and you will be treated with the respect you deserve

If you have 5+ years of warehousing/production experience this is an opportunity you need to explore! A Bachelor’s Degree in Business Administration or related field is preferred.


All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.

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