Ready to turn your talent for conversation into a career with real growth and great perks? This Client Lead and Relations Specialist opportunity focuses on getting amazing products in the hands of customers with need—and this company wants someone like you to join their close-knit, high-energy team. If you're driven, personable, and eager to make an impact, this role offers the perfect blend of challenge and reward. With competitive pay up to $54,000/year, top-tier benefits, job stability, and a fun, flexible office culture where this is more than a job—it’s a place where you can thrive.

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Tri Tower Telecom is searching for a Client Lead and Relations Specialist to join their team in Rochester, NY.

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If you have great phone conversation skills, people skills, and a winning work ethic, you have to apply for this position!

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Ready to take the next step in your career journey? Don’t delay. Please apply or email your information to: employment@tritowertelecom.com.

 

Why you should join the Tri Tower Telecom team:

• Strong Compensation: Earn up to $54,000/year between base pay and bonuses in this exciting opportunity to make your mark on the company.

• Great Benefits Package: Fully covered employee medical plan and dental plan, 401k match, and company-paid life insurance.   

• Job Security and Stability: join a team where almost everyone has been with the company for 2 years or more. 

• Generous Time Off including vacation, sickness, and holiday. 

• Great Work-Life Balance: Utilize some flexibility with your schedule to better work for your life!  

• Fun Culture: You would have the opportunity to enjoy activities such as ping pong and video games while in the office! 

 

DUTIES AND RESPONSIBILITIES

Business Development

• Responsible for identifying prospective customers through various channels, such as online research, social media, and networking events.

• Responsible for initiating contact with the prospects via cold calls or through email to introduce the company’s product or services.

• Responsible for both evaluating the prospects interest level in becoming a customer and securing a meeting with a Business Development Representative.

• Responsible for entering data into NetSuite and other sales-related platforms.

• Support and collaborate with the Business Development Team to move prospective customers through the sales process.

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Customer Relations

• Support the Sales Team by re-engaging inactive customers to rekindle interest and encourage them to resume their relationship with the company

• Support the Sales Team by providing updates to our customers regarding new products or services.

• Support the Sales Team by conducting customer satisfaction surveys.
   

About the Company:

Tri Tower Telecom is a technology focused, fast-growing corporation that acquires and sells new and used Network Hardware. We are driven by our CORE values: Integrity, Quality and Reliability, and we continuously strive to enrich our team culture and to recognize our team members for their hard work and dedication. Utilizing our growing base of consignment partners, we help customers access the inventory they need as well as profit from the items they have decommissioned. On all Tri Tower equipment, we provide a multi-touchpoint certification process and guarantee hardware performance under our Lifetime Warranty. 

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* The salary range in this posting depends on qualifications and experience. Actual compensation may vary, and this job posting is not a promise of any specific pay for any specific employee, which is always dependent on relevant experience, qualifications/education, and other factors.

 

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.